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News & Updates

NOV 23

Shopping Securely Online.  Stay cyber-safe this holiday season and always.  Click here for important tips.

NOV 12

Data Breach Within The Regional Health Authorities.

EasternEdge Credit Union takes many precautions to protect your online banking environment and ensure your information is safe. It is always best practice to regularly change passwords and monitor account activity. Registering and activating Online Banking Alerts is another important step members can take to protect personal banking information. For additional security features, please click here.

If you are concerned that you’ve been affected by the data breach within the Regional Health Authorities, we strongly recommend you taking these precautions; but we encourage all members to remain vigilant. Please report any suspicious account activity to us as soon as possible and we will work to mitigate any personal damages.

The government’s press release outlines additional steps to take to protect yourself, including contact information for Equifax and Trans Union should a copy of your credit report be required.

As always, remember that we are here for you and will always work to maintain your financial health and well-being.

SEP 27

Protect Yourself From Fraud. Red flags to watch for include opportunities that are too good to be true, threats of arrest, aggressive tactics, unsolicited robocalls advising of a prize or legal trouble, requests for personal information and requests for payment in the form of gift cards, cryptocurrency or wire transfers.  Visit the Canadian Anti-Fraud Center here.






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IMPORTANT NUMBERS

Online banking Alert:  Received an online banking alert and wondering what to do?

During business hours please contact your branch directly.
Outside of business hours please call 1-888-CREDIT-U (273-3488) or email techsupport@sonomaservices.com


Report Lost or Stolen Cards:

Debit Cards:
During business hours please contact your branch directly.
Outside of business hours please call 1-888-277-1043

Collabria Financial Credit Cards:
Canada and US: 1-855-341-4643
International:  1-647-252-9564 (collect)


Online Banking:
1-888-273-3488

Teleservice:
*

1-800-963-4848

(*please contact branch to ensure you are registered)

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Branch/Transit: 88203
Institution: 839